For questions, please create a ticket at https://support.ccs.uky.edu/servicedesk/customer/portal

How to Contact

When responding to HPC help emails, please use the "Reply All" option so that all of our staff are included in the conversation and are able to assist with any ongoing issues.

Please submit a ticket for any ongoing issues or questions regarding LCC, Openstack, and CEPH Storage.

https://support.ccs.uky.edu/servicedesk/customer/portal/

Log in with your Link Blue credentials. Do not add @uky.edu to your username.


Please email at help-hpc@hpc.uky.edu if you don't have an active linkblue id just yet.

UKY-HELP-HPC Slack Community

Introduction

The UKY-HELP-HPC Slack community is an initiative to build engagement among the HPC users at the University of Kentucky
We expect this platform to:

  • Enable informal interaction with the community
  • Find users of a similar application and share experiences or tips
  • Interact with HPC staff to get user support


We hope this platform will evolve as a space for Knowledge Sharing


Access to our Slack community

Anyone within the University of Kentucky can signup for access to the community - https://join.slack.com/t/uky-help-hpc/signup

(We restrict signup to @uky.edu or @g.uky.edu email address at the moment)

Note:

If you don't have an @uky.edu or @g.uky.edu email address? 
Contact us for an invitation at help-hpc@hpc.uky.edu


Download Slack Desktop Clients

https://slack.com/downloads/windows
https://slack.com/downloads/linux
https://slack.com/downloads/mac

Download Slack App for mobile
https://slack.com/downloads/android
https://slack.com/downloads/ios


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