How to Contact
When responding to HPC help emails, please use the "Reply All" option so that all of our staff are included in the conversation and are able to assist with any ongoing issues.
Please submit a ticket for any ongoing issues or questions regarding LCC, Openstack, and CEPH Storage.
https://support.ccs.uky.edu/servicedesk/customer/portal/ (Access over campus or VPN network)
Log in with your Link Blue credentials. Do not add @uky.edu to your username.
Please email at firstname.lastname@example.org if you don't have an active linkblue id just yet.
UKY-HELP-HPC Slack Community
The UKY-HELP-HPC Slack community is an initiative to build engagement among the HPC users at the University of Kentucky
We expect this platform to:
- Enable informal interaction with the community
- Find users of a similar application and share experiences or tips
- Interact with HPC staff to get user support
We hope this platform will evolve as a space for Knowledge Sharing
Access to our Slack community
Anyone within the University of Kentucky can signup for access to the community - https://join.slack.com/t/uky-help-hpc/signup
(We restrict signup to @uky.edu or @g.uky.edu email address at the moment)